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josh bryant • October 29, 2024

5 Small Business Tips I Wish I Would Have Known Sooner

I hope you are ready for a deep dive into some helpful tips!

In today's video, I’m sharing 5 Small Business Tips I Wish I Would Have Known Sooner. These are tips I’ve learned the hard way, and trust me, they could have saved me a lot of time, money, and frustration if I had known them from the start. Whether you’re just starting out or you’ve been in business for a while, you’ll want to stick around because I’m diving deep into some overlooked but powerful strategies that can make a real difference in your journey in business. Let's jump right into it!
 

The Fundamental Business Tip "Master Your Cash Flow" Is often overlooked but critical.
When I first started out, I thought as long as I was making money, my business would thrive. But what I didn’t realize is that it’s not just about how much you earn—it’s about how you manage the timing of your income and expenses. Cash flow is the heartbeat of your business. Even profitable businesses can fail if cash flow isn’t monitored closely. You could have thousands in revenue, but if your bills are due before payments come in, you’re in trouble.

One of the best things you can do is forecast your cash flow monthly. Look ahead and map out when your income will arrive and when your expenses are due. This simple habit can prevent unpleasant surprises. Tools like spreadsheets or accounting software make it easy to visualize your inflows and outflows. The goal is to make sure you always have enough cash on hand to cover upcoming expenses without relying on emergency loans or credit lines.

Another important strategy is invoicing quickly and staying on top of accounts receivable. If your customers are slow to pay, your business could run into trouble, even if your sales numbers look good on paper. A good rule of thumb is to set clear payment terms from the start and send reminders when invoices are due. Don’t hesitate to follow up if payments are late—cash flow is too important to leave to chance.

Finally, create a ‘rainy day fund.’ I wish I had started doing this sooner. A buffer of three to six months of operating expenses gives you peace of mind when business slows down or unexpected costs come up. Cash flow management isn’t the most exciting part of running a business, but it’s one of the most essential. Get it right, and you’ll have the flexibility to grow, pivot, or weather tough times when they come.


The lifesaving business tip "Build Systems Early" will work as a figurative Tylenol for your future headache.

When you first start a business, it’s tempting to handle everything yourself—thinking that systems and processes can wait until later. That’s exactly what I did, and it slowed me down more than I realized. The truth is, building systems early makes a huge difference. Having structured workflows not only keeps your business running smoothly but also prevents burnout as things get busier. The more repeatable processes you can establish from the beginning, the easier it becomes to scale when the time is right.

A system can be as simple as a checklist or as complex as automated software, depending on what your business needs. For example, if you’re running a service business, a project management system can help track tasks, deadlines, and customer requests efficiently. Or, if you manage inventory, having an organized tracking process in place will save you countless hours in the long run. The earlier you create these processes, the fewer mistakes you’ll make as your operations grow.

Automation is another game-changer. Automate what you can—whether that’s invoicing, email follow-ups, or social media posts. Even small automations free up valuable time that you can reinvest in growing your business. With so many affordable tools available today, you can build these systems without spending a fortune. Start small and improve as you go. Every minute you save by not doing manual tasks adds up over time.

Most importantly, systems make your business less dependent on you. If every process relies on your personal input, your business will stall if you ever take time off or hire help. Well-documented systems ensure that anyone who joins your team can step in seamlessly. Think of your systems as the foundation of your business—it might take some time to build them upfront, but they’ll support your growth and give you freedom down the road.


The Business tip of the century: Don't Ignore Marketing

When you’re just starting out, it’s easy to put marketing on the back burner, especially if word-of-mouth seems to be working. That’s exactly what I did early on, thinking my initial customer base would naturally grow. But here’s the truth: without consistent marketing, your business can plateau quickly. Even if your product or service is great, you need to get the word out continuously. Marketing isn’t just about finding new customers—it’s also about staying top-of-mind with your existing ones.

A common misconception is that marketing has to be expensive or complicated. It doesn’t. You can start small by setting up a social media presence, posting regularly, and engaging with your audience. Consistency is more important than perfection. It’s better to post simple updates frequently than wait to create the ‘perfect’ content that never goes live. Social media, email newsletters, and blog posts are inexpensive but effective ways to build a loyal audience over time.

Another mistake I made was not having a plan. Random, one-off marketing efforts won’t move the needle. You need a basic strategy, even if it’s simple. Identify your audience, set goals, and plan campaigns around key dates or seasons relevant to your business. This way, your marketing efforts are targeted, measurable, and more likely to yield results. If you’re selling products, for example, offering promotions during holidays or busy seasons can make a huge impact.

Finally, never stop marketing, even when business is good. This is where many small businesses get stuck. You can’t afford to relax and hope new customers will keep coming. Marketing should be an ongoing process—whether through ads, content, or outreach. Think of it as planting seeds; the more you plant, the more your business will grow over time. A steady marketing plan will not only generate new customers but also build long-term momentum for your business.


The business tip that will save you time: Know When To Outsource

As small business owners, it’s easy to think that by doing it all, we’re saving money. But the truth is, trying to handle every task alone—whether it’s accounting, marketing, or web design—can lead to burnout and slow down your business’s growth. Knowing when to outsource isn’t just about freeing up your time; it’s about focusing your energy on what you do best.

Outsourcing doesn’t have to mean hiring a full-time employee—it can be as simple as contracting a freelancer or using specialized services. For example, instead of struggling with bookkeeping, you can hire an accountant on a part-time basis. If digital marketing isn’t your strong suit, you can outsource ad management to a professional. By outsourcing tasks that don’t require your personal touch, you free yourself to concentrate on areas that drive growth, like product development or customer service.

The key to outsourcing effectively is identifying your weak points and the tasks that consume too much of your time. Ask yourself: Is this task essential to my role, or can someone else do it better and faster? Outsourcing might seem like an added expense, but in many cases, it’s an investment. Delegating low-value tasks allows you to focus on higher-value work that can grow your business faster, leading to a better return in the long run.

Another benefit of outsourcing is access to expert knowledge and skills that you might not have. Professionals bring experience and insight that can improve the quality of your operations, whether it’s through marketing campaigns, legal advice, or technical work. Trying to figure everything out yourself will slow you down. By building a reliable network of outsourced help, you not only reduce stress but also position your business for sustainable growth.


Small business tip that will help you be successful: Prioritize Customer Feedback

Early on, I didn’t pay enough attention to customer feedback—and it cost me. As small business owners, we often think we know what’s best for our customers, but the reality is, they are the ones who determine whether your product or service succeeds. Listening to their feedback isn’t just about solving problems; it’s about understanding what they value most. Prioritizing customer feedback helps you fine-tune your business to better meet their needs, which improves loyalty and retention.

The best time to collect feedback is as early and as often as possible. Set up multiple channels for customers to share their thoughts—this could be through surveys, online reviews, social media, or follow-up emails after a purchase. Make the process easy and convenient. The more frictionless you make it, the more feedback you’ll receive. Listening to what your customers have to say gives you actionable insights that can shape future decisions and prevent small issues from becoming major problems.

It’s important not just to collect feedback but to act on it. Customers notice when their voices are heard. If you receive similar comments or complaints from several customers, that’s a clear sign something needs to change. Whether it’s refining your product, improving customer service, or tweaking your processes, acting on feedback demonstrates that you care about their experience. When customers feel valued, they are more likely to stick around and recommend your business to others.

Finally, make sure to follow up with customers after implementing changes based on their input. Thank them for their feedback, and let them know how you’ve used it to improve. This kind of transparency builds trust and strengthens relationships. Remember, your customers are your most valuable resource for growth. Prioritizing their feedback isn’t just about keeping them happy—it’s about evolving your business to meet their expectations and stay ahead of the competition.


Conclusion

Each one of these tips may have seemed simple or even a given, but when applied consistently, they can make a massive difference in your journey as an entrepreneur. Let’s do a quick recap: We talked about mastering your cash flow, building systems early, not ignoring marketing, knowing when to outsource, and prioritizing customer feedback. If you focus on these areas, you’ll save yourself a lot of time, stress, and missteps along the way.

It’s easy to get caught up in the day-to-day grind and overlook these fundamentals, but trust me—they are the backbone of a sustainable business. Cash flow management will keep you afloat, even during slow seasons. Systems will streamline your operations and prepare you for growth. Marketing, no matter how small, will create momentum and keep customers coming through your doors. Outsourcing lets you focus on what matters most, and customer feedback gives you a roadmap for continuous improvement.

One thing I’ve learned is that running a business is a marathon, not a sprint. There’s always something new to learn, and the business world is constantly changing. The best thing you can do is stay adaptable, stay curious, and be willing to implement new ideas as you grow. Some things will work, others won’t—and that’s okay. What matters is that you stay proactive and never get too comfortable. Entrepreneurship is all about learning and evolving.

I also want to emphasize that you don’t have to do this alone. Surround yourself with a supportive network—whether it’s mentors, other entrepreneurs, or even your customers. Running a business can feel overwhelming at times, but having a community to share insights, challenges, and encouragement will keep you going, even on the hardest days.

Thank you so much for watching! If you found value in this video, please give it a thumbs up, share it with other business owners, and don’t forget to subscribe to the channel for more content like this. I’d love to hear about the lessons you’ve learned on your business journey—drop a comment below and let’s continue the conversation. Until next time, keep pushing forward and building the business of your dreams!


Joshua Lee Bryant

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Joshua Lee Bryant is an American Marketing Consultant and Web Designer.

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